Return & Refund
At StyleByPrints, every product is handcrafted with care and attention to detail. We want you to love your purchase, but if something isn’t right, here’s how we can help:
Eligibility for Returns
- Returns are accepted only for defective, damaged, or incorrect products.
- You must notify us within 48 hours of receiving the product by emailing stylebyprints@gmail.com with your order number and photos of the issue.
- The item must be unused, unwashed, and in its original packaging.
Non-Returnable Items
- Customized or personalized products
- Sale or discounted items
- Products damaged due to customer handling
Return Process
- Email stylebyprints@gmail.com within 48 hours of delivery.
- Our team will verify the issue and provide return instructions.
- Once the product is received and inspected, we’ll confirm approval for a refund or replacement.
Refunds
- Approved refunds will be issued to your original payment method within 7–10 business days.
- Shipping and handling fees are non-refundable.
- Refund timing may vary based on your bank or payment provider.
🎀 Exchange Policy
We understand you may prefer an exchange instead of a refund.
Eligibility
- Exchanges are offered only for defective, damaged, or wrong products.
- Requests must be made within 48 hours of delivery.
Exchange Process
- Email stylebyprints@gmail.com with your order details and issue.
- Once approved, ship the product back in original condition and packaging.
- Upon receiving the returned item, we’ll send your replacement (subject to availability).
- Cancellation Policy
We begin processing your order soon after it’s placed, so cancellations are time-sensitive.
Cancellation Terms
- Orders can be cancelled within 12 hours of purchase if they haven’t been processed or shipped.
- Custom or personalized orders cannot be cancelled once production has started.
- To cancel, email stylebyprints@gmail.com with your order number and reason.
If your order has already shipped, it cannot be cancelled. You may request a return once it arrives (if eligible).